Frequently Asked Questions
(FAQs)

We operate from Monday to Friday, 9am to 5pm.

I have registered and made payment for a project. How do we receive updates on the project implementations?

We have 2 different types of updates for the sponsors. Our officer will update you through your registered email address with photos and e-certificates and another kind of update will be via our Social Media platforms. You may follow us on Instagram @imtiyaaz_services or our Facebook page @Imtiyaaz Services.

Why do we have to fill in our particulars in the shipping column for the credit card payment?

The shipping column is a standard requirement from the credit card agency. Thus, it is required for the transaction.

Why do we have to register our contact details first?

It is pertinent that we capture essential details such as name, mobile number and email to enable us to communicate effectively with the sponsor. It is also for our verification and audit purposes.

Will I get receipt for my contribution?

You will receive receipts directly to your registered email address upon successful payment.

Since travel is restricted in this current COVID19 situation, how is the team going to do the disbursement of funds and ensuring that the job is done proper?

The management team makes regular trips overseas to the areas of distribution to conduct annual audit as well as ensuring that processes are done proper.

Frequently Asked Questions (FAQs)

Frequently Asked Questions
(FAQs)